Risk assessments of new buildings must make provision for means of escape of disabled people in line with the Regulatory Reform (Fire Safety) Order. Building Regulations dictate new non-domestic buildings with 1+ stories provide ‘refuge’ areas – relatively safe places where people who cannot easily escape can call for assistance and wait for help. Simple two-way communication in these areas is essential, to assist rescue teams in determining where assistance is needed and to reassure people help is coming.